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Why am I paying more interest this month than last month?

The total amount you pay each month stays the same. How it is applied to what you owe (in interest, late fees, and principal) can change, depending on if you paid on time, early, or Interest is calculated daily and adds up each day between your monthly payments. For example: Your daily interest charge is […]

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How is the interest calculated on my account?

Interest on your account is calculated daily. You can calculate your interest using this formula: Your principal balance x Your annual percentage rate ÷ 365 (days in a year) = Daily interest charge For example, you owe $12,000. Your annual percentage rate is 22%. So, using the formula above: $12,000 x .22 ÷ 365 = […]

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What is simple interest financing?

All SAFCO customers have simple interest financing. They’re common in auto credit and are also referred to as financing. Simple interest contracts are paid back in equal, monthly installments that are determined when you receive the financing. That’s why you’ll see the use of the term Retail Installment Sales Contract on your paperwork. Each monthly […]

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What do I do if I have an insurance claim?

Please call 800-599-8858 and select option 4 to speak with one of our insurance representatives. Have the following information when you call: Date of the accident Name and phone number of the insurance company Claim number Insurance adjuster information, if applicable Police case number, if applicable

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I received a notice that my insurance policy has been cancelled, but I have insurance. What should I do?

If you’ve received a notice regarding your insurance policy cancellation, a letter stating we need proof of insurance, or a non-renewal letter, please provide us with a copy of your insurance policy. Use this form or fax the declaration page from your policy AND your name and account number to 866-319-1597. If you have additional questions, please call 800-998-0763. […]

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What if I don’t have auto insurance on my vehicle?

According to your contract, you must maintain qualified auto insurance on your vehicle for the duration of your account. If not, you‘re considered in default. You must provide us with proof of insurance. Complete and submit this form or fax a copy of your policy to 866-319-1597. Be sure to include your name and account number on […]

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Am I required to have auto insurance?

Yes. Per your signed contract, comprehensive and collision coverage is required for the life of your contract, and you must provide evidence of insurance upon request. If you’ve not provided us with proof, please contact your agent immediately to send the information to us or use this form. Your insurance must meet these requirements: Minimum […]

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Can I change my due date?

If your account is current, you may be eligible for a due date change. Please note that a due date change is permanent. To request a due date change, call 800-599-8858.

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