Customer Quick Reference Guide

Keep this information handy

We’ve pulled together the most important information you may need as a SAFCO customer into a quick reference guide.

How to Contact Us

Toll Free: 800-599-8858
Fax: 866-680-9844

Hours of Operation

Monday – Friday:  8:30 am to 9:00 pm EST
Saturdays: 8:30 am to 5:30 pm EST
We’re closed on Sundays and most major holidays.

Payment Options

Pay Online

Here or through our mobile app.

  • Visa, MasterCard, Discover, and electronic check accepted
  • Sign up for AutoPay at no cost – Contact us for assistance

Pay by Phone


  • Visa, MasterCard, Discover, and electronic check accepted

Pay by Mail

  • Send your check or money order with payment coupon to:
    PO BOX 947610
    Atlanta, GA 30394-7610

Pay with Cash*

  • Western Union
    • City Code SAFCO
    • State Code FL
  • MoneyGram
    • Code 1838
  • PayNearMe
    • 7-Eleven
    • CVS Pharmacy
    • ACE Cash Express

*Vendor fees apply

Pay via Wire/ACH

Click here for instructions

Creating an Online Account

Go to

  • Click on My Account in the upper right-hand corner
  • Register your new account by following the prompts

Online accounts give you the ability to:

  • Add an authorized representative
  • Elect your communication and statement preferences
  • Update your mailing address, phone number, and email address
Insurance Requirements

Your auto insurance must include comprehensive and collision coverage with maximum deductibles of $1,000 each.

If you have proof of insurance, fax a copy of your policy to 866-319-1597. Please include your name and account number on the fax, and call 800-998-0763 to confirm we received your fax.

The Loss Payee on your policy should be:
P.O. Box 4520
Sioux City, IA 51104

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