SAFCO announces COVID-19 message to account holders

In response to the ever-changing COVID-19 crisis, SAFCO is mindful of our consumers and their needs during this time. Our offices remain open and the SAFCO staff are readily available to assist you. Please be assured that SAFCO strives to maintain the same level of service that you have always experienced with us. The health and safety of the SAFCO staff and account holders remain a top priority.  

SAFCO highly encourages our account holders to maintain communication with us throughout this public health crisis. There may be options available to assist you with your account. These may also change over time as we handle the effects of this situation. Payment extensions may be an option for those who are experiencing financial impacts due to the crisis. 

To access your account information, visit and select “My Account” in the upper right-hand corner. From there, you may:

  • Process a payment, view your statement(s), update your contact information, and more
  • E-mail, text, and chat with us as well

Please email for assistance or additional information on these offerings. Our Loan Servicing Center is available via phone by calling 1-800-599-8858. 

SAFCO offers a variety of means in which to make a payment, including over the phone, online, or via mail. Note that we accept Visa, MasterCard, Discover and personal checks. We are also partnered with PayNearMe, MoneyGram and Western Union for your convenience. You may visit for a complete list of payment options. 

As the COVID-19 situation progresses, SAFCO wishes you and your family the best during this challenging time. 

Best wishes,